Terms & Conditions
VibrantShadows' Shop Policies
No computer cuts, prints, or gimmicks here! All items are cut by hand out of a single sheet of paper. Your art will be securely mounted to a piece of illustration board and will be ready to frame.
I currently accept payment via Paypal or by personal check. If paying with a check, order will be held for shipment until after the check has cleared. For the quickest service, please purchase your order via PayPal.
You do not have to have an account with PayPal in order to do so - simply enter your credit/debit card information on the page Etsy directs you to upon choosing to purchase.
All pieces will be shipped via USPS and should arrive within 3 business days of the ship date in the US. I do offer international shipping as well.
Pieces will be shipped within one to two business days for most orders. Please allow up to 7 days for in-demand pieces and custom orders to be cut and shipped.
Rush orders may be available for an additional charge. Please send me a message prior to ordering and I will let you know what I can do.
Refunds and Exchanges
Pieces will be shipped in a plastic sheet protector between two layers of cardboard and should arrive safe and sound.
In the event a piece is damaged in the mail, i will replicate it and resend it, but I will need photos of the damage and the damaged piece sent back to me. Please contact me for more information.
Additional Policies and FAQs
I LOVE custom orders! Please contact me for a quote or with any questions you may have.
You can view my artwork being cut online at www.youtube.com/vibrantshadowsart